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[last updated: 10/04/2018]
Personal data collected
The Site contains functionality to contact us for more information. The types of personal information you provide to us may include name, address, phone, email address, details of your enquiry and contact preferences.
Data collection and purpose specification
We collect your personal data to help us respond to your enquiry. Specifically, we use your information to provide the information you request and to communicate with you, and to better understand who uses this Site and the pages accessed (via the collection of anonymous website statistics) so as to be able to improve the Site.
We do not collect extra information about our visitors from other sources, such as public records or bodies, or private organisations.
If we wish to use your personal data for a new purpose, other than for which it was originally supplied, we will request your consent. We take seriously the trust you place in us.
Unless we have your prior consent, we will ensure so far as is possible that your personal data will not be disclosed to other organisations, institutions and authorities outside of The Branch unless required by law. We will not sell, rent or lease your personal data to others.
The Branch believes that protecting children's privacy online is extremely important, and we encourage parents and guardians to take an active role in their children's use of the Internet and to spend time online with their children. We do not actively collect personal information from children through this website.
Links to other websites
We do not give visitors to the Site the option of using a secure transmission method to send us their personal data, unless otherwise indicated. Accordingly, your attention is drawn to the fact that any information carried over the Internet is not secure; information can be intercepted, lost, redirected, changed and read by other people.
However, The Branch acknowledges your trust and is committed to protecting the information that you provide to us. To prevent unauthorised access, maintain accuracy, and ensure proper use of information, we have employed physical and electronic processes to safeguard and secure the information that we collect online.
Automatic collection of information
The Site uses one cookie, a session id, which is essential for the operation of the site. It does not collect, nor facilitate the processing of personal information. For this reason you have not been asked to accept cookies when visiting the Site.
Providing visitors with anonymous access
You can browse the Site without disclosing your personal data.
Feedback, including comments and questions
If you email us, or give us your email address, we will keep a record of it. We will not give your email address to any unauthorised third parties.
When you email us please remember that the content of your email is insecure and could be intercepted. Accordingly, please keep the amount of confidential information to a minimum and we will do likewise when we reply.
Your rights to access personal data
The Branch strives to keep your personal data accurate and encourages you to contact us at firstname.lastname@example.org to update your information, if necessary.
We have to provide you with a readable copy of the personal data, which we keep about you, within one month of receiving your written request. Evidence or proof of your identity (for example, a passport, driver's licence or current bills - original or photocopy) will be required.
It is both in our interest and yours to hold accurate data. If the data that we hold on you is inaccurate in any way, where appropriate, you may have the data:
- rectified or amended
Complaints and disputes
We are committed to working with you to obtain a fair and rapid resolution of any complaints or disputes relating to privacy matters. Please send us your questions and comments regarding our privacy practices to email@example.com.
In the unlikely event that you do not receive a response to your inquiry, or if you feel that your inquiry has not been satisfactorily addressed, please contact:
Information Commissioner’s Office
Switchboard: 0303 123 1113
Fax: 01625 524 510
DX: 20819 Wilmslow
Fax: 01625 524 510
DX: 20819 Wilmslow
Full contact details can be found on the following page: ico.org.uk/global/contact-us/